1. What is UAN (Universal Account Number)?
The Universal Account Number (UAN) is a 12-digit unique identifier assigned to every EPF member by EPFO. It acts as an umbrella account — no matter how many employers you work for throughout your career, your UAN stays the same. Each employer is assigned a separate Member ID under your UAN.
Your UAN is central to all EPF-related activities: checking your PF balance, withdrawing PF, transferring PF when you change jobs, updating KYC, and viewing your passbook.
2. How to Get / Find Your UAN
Where to Find Your UAN
- Salary slip: Most employers print the UAN on monthly salary slips.
- HR / Payroll department: Your company's HR team can provide your UAN.
- SMS from EPFO: EPFO sends the UAN via SMS to your registered mobile when your employer creates your EPF account.
- EPFO portal — 'Know Your UAN': Use your Aadhaar or PAN on the member portal to retrieve your UAN.
- UMANG App: The UMANG app can help you find your UAN using Aadhaar details.
Using 'Know Your UAN' on the Portal
Visit the EPFO Member Portal
Go to the EPFO member portal and click on 'Know your UAN Status' under 'Important Links'.
Select Identity Proof
Choose Aadhaar, PAN, or EPFO Member ID and enter the relevant number along with your date of birth.
Get OTP
Enter your mobile number and click 'Get Authorization PIN'. You'll receive an OTP.
View Your UAN
Enter the OTP. Your UAN will be displayed on screen and sent via SMS to your registered number.
3. How to Activate UAN Online
UAN activation is a one-time process. Once activated, you can log in to the member portal, check your PF balance, and perform all online EPF services. You need an activated UAN for online PF withdrawal.
Go to the Member Portal
Visit the EPFO member portal and click 'Activate UAN' under 'Important Links' on the homepage.
Enter Your Details
Fill in your UAN, Aadhaar or PAN number, date of birth, mobile number, and the captcha code.
Receive and Enter OTP
Click 'Get Authorization PIN'. An OTP will be sent to your Aadhaar-linked or employer-registered mobile number. Enter the OTP.
Validate and Activate
Click 'Validate OTP and Activate UAN'. Your UAN is now activated.
Set Your Password
You'll be prompted to set a password for future logins. Use a strong password that includes uppercase, lowercase, numbers, and a special character.
4. UAN Login Guide
After activation, you can log in to the EPFO member portal at any time to access your PF account, passbook, claim status, and online services.
Visit the Member Portal
Go to the official EPFO member portal login page.
Enter UAN and Password
Type your 12-digit UAN and the password you set during activation.
Enter Captcha
Complete the captcha verification and click 'Sign In'.
Once logged in, you can access: View Passbook, Manage KYC, Online Claims (Form 19, 31, 10C, 10D), Profile, and Nomination.
5. Forgot UAN Password – How to Reset
If you've forgotten your UAN password, you can reset it easily using your Aadhaar OTP.
Click 'Forgot Password'
On the member portal login page, click the 'Forgot Password' link.
Enter Your UAN
Type your 12-digit UAN and click 'Verify'.
Select Reset Method
Choose 'Using Aadhaar OTP' (recommended) or answer your security question.
Verify OTP and Set New Password
Enter the OTP sent to your Aadhaar-linked mobile and set a new password.
6. UAN KYC Update – Linking Aadhaar, PAN & Bank Account
KYC (Know Your Customer) verification links your UAN with your official identity documents. Completed and employer-approved KYC is mandatory for online PF withdrawals and transfers.
The three KYC documents required are:
- Aadhaar — Used for OTP-based authentication in all online claims
- PAN — Required for tax deduction assessment during PF withdrawal
- Bank Account — The account where PF amount will be credited
How to Update KYC
Log In to UAN Portal
Sign in with your UAN and password.
Go to Manage → KYC
Click the 'Manage' tab in the top menu, then select 'KYC'.
Add KYC Documents
Select the document type (Aadhaar, PAN, Bank), enter the details, and save.
Wait for Employer Approval
Your employer must log in to the employer portal and approve your KYC. Status changes from 'Pending' to 'Approved'.
7. Linking Aadhaar with UAN
Aadhaar-UAN linking is essential for OTP-based authentication in all online EPF services. Without it, you cannot file online PF claims, check balance via missed call/SMS, or use the UMANG app.
Aadhaar linking is typically done when you update Aadhaar under KYC on the member portal. However, if your Aadhaar details (name, DOB) don't match the UAN profile, it may fail. In that case, you need to correct the discrepancy through your employer or EPFO's Aadhaar-seeding service.
8. How to Change Mobile Number in UAN
Your UAN-registered mobile number receives OTPs for all authentication. If you've changed your number, you need to update it promptly to avoid getting locked out of EPF services.
Mobile number change in UAN requires verification via your existing registered number (if accessible) or Aadhaar OTP. If you've lost access to both, you'll need to visit your nearest EPFO office with identity proof for manual update.